Cookie Policy
Last updated: February 16, 2026
This Cookie Policy explains how Ticksupply ("we," "us," or "our") uses cookies and similar technologies when you use our website, dashboard, and API (the "Service"). It should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files stored on your device by your web browser when you visit a website. They serve various purposes, from keeping you logged in to helping us understand how you use the Service.
We also use localStorage, another browser technology that stores data locally on your device.
Types of Cookies
- First-party cookies are set by our website directly. All cookies on our site are first-party, though some are set on behalf of third-party services.
- Session cookies are temporary and deleted when you close your browser.
- Persistent cookies remain on your device for a set period or until you delete them.
2. Cookies We Use
Essential Cookies
These cookies are strictly necessary for the Service to function. They are set automatically and cannot be disabled without breaking the Service. No consent is required for these cookies under UK PECR.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__clerk_db_jwt | Clerk | Session authentication token | ~1 year |
__clerk_client_ua | Clerk | Client identification during authentication | Session |
__clerk_authenticating | Clerk | Temporary flag during login and signup | Temporary |
sidebar_state | Ticksupply | Remembers whether the sidebar is open or closed | 7 days |
Clerk authentication cookies are required for you to log in and stay logged in. Without them, you cannot use the Service.
The sidebar state cookie remembers a UI preference. It contains no personal information.
Analytics Cookies
These cookies help us understand how you use the Service so we can improve it. They are only set after you give consent via our cookie banner.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
ph_* | PostHog | User and session identification for product analytics | 365 days |
| Vercel Analytics | Vercel | Web Vitals and page performance measurement | Varies |
__vsd | Vercel | Speed Insights performance data | Varies |
PostHog analytics cookies track how you interact with the Service — page views, clicks, and feature usage — and are processed in the EU.
Vercel Analytics and Speed Insights measure page load performance (Web Vitals). This data helps us identify slow pages and improve performance.
Cookies We Do Not Use
- We do not use marketing or advertising cookies.
- We do not use retargeting pixels.
- We do not use any analytics services beyond those listed above.
- Our payment processor does not set cookies on our domain — payment is handled on a separate checkout page.
3. Similar Technologies
Local Storage
We use browser localStorage for UI preferences. This data stays on your device and is never sent to our servers:
| Key | Purpose |
|---|---|
| Theme preference | Your dark/light mode preference |
| Last viewed items | Which subscription, export, or API key you last viewed |
| Layout preferences | Panel sizing and sidebar state |
localStorage data contains no personal information — only interface preferences. You can clear it at any time via your browser settings.
Technologies We Do Not Use
- We do not use browser fingerprinting.
- We do not use tracking pixels or web beacons.
4. Managing Your Cookie Preferences
Cookie Banner
When you first visit the Service, a cookie banner asks you to accept or reject analytics cookies. Essential cookies are always active and cannot be rejected — they are required for the Service to function.
You can change your cookie preferences at any time via the link in the site footer.
Browser Settings
You can also block or delete cookies through your browser settings. Consult your browser's help documentation for instructions:
Impact of Blocking Cookies
- Blocking essential cookies will prevent you from logging in and using the Service.
- Blocking analytics cookies will stop us from collecting usage data about your visit. The Service will continue to function normally.
- Clearing localStorage will reset your UI preferences (theme, layout, selected items) but will not affect Service functionality.
5. Third-Party Services
The following third parties process data collected via cookies on our behalf:
- Clerk (authentication) — Privacy Policy
- PostHog (product analytics) — Privacy Policy
- Vercel (hosting and performance analytics) — Privacy Policy
Although analytics cookies appear as first-party (set on our domain), the data is processed by these third-party services according to their respective privacy policies and our data processing agreements.
For more information about how we share data with these providers, see our Privacy Policy.
6. Changes to This Policy
We may update this Cookie Policy from time to time. The "last updated" date at the top of this page indicates the most recent revision. If we add new cookie categories or new third-party services, we will notify you via a prominent notice on the dashboard.
7. Contact
If you have questions about this Cookie Policy:
- Privacy inquiries: legal@ticksupply.com
- General support: support@ticksupply.com