Cookie Policy

Last updated: February 16, 2026

This Cookie Policy explains how Ticksupply ("we," "us," or "our") uses cookies and similar technologies when you use our website, dashboard, and API (the "Service"). It should be read alongside our Privacy Policy.

1. What Are Cookies

Cookies are small text files stored on your device by your web browser when you visit a website. They serve various purposes, from keeping you logged in to helping us understand how you use the Service.

We also use localStorage, another browser technology that stores data locally on your device.

Types of Cookies

  • First-party cookies are set by our website directly. All cookies on our site are first-party, though some are set on behalf of third-party services.
  • Session cookies are temporary and deleted when you close your browser.
  • Persistent cookies remain on your device for a set period or until you delete them.

2. Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Service to function. They are set automatically and cannot be disabled without breaking the Service. No consent is required for these cookies under UK PECR.

CookieProviderPurposeDuration
__clerk_db_jwtClerkSession authentication token~1 year
__clerk_client_uaClerkClient identification during authenticationSession
__clerk_authenticatingClerkTemporary flag during login and signupTemporary
sidebar_stateTicksupplyRemembers whether the sidebar is open or closed7 days

Clerk authentication cookies are required for you to log in and stay logged in. Without them, you cannot use the Service.

The sidebar state cookie remembers a UI preference. It contains no personal information.

Analytics Cookies

These cookies help us understand how you use the Service so we can improve it. They are only set after you give consent via our cookie banner.

CookieProviderPurposeDuration
ph_*PostHogUser and session identification for product analytics365 days
Vercel AnalyticsVercelWeb Vitals and page performance measurementVaries
__vsdVercelSpeed Insights performance dataVaries

PostHog analytics cookies track how you interact with the Service — page views, clicks, and feature usage — and are processed in the EU.

Vercel Analytics and Speed Insights measure page load performance (Web Vitals). This data helps us identify slow pages and improve performance.

Cookies We Do Not Use

  • We do not use marketing or advertising cookies.
  • We do not use retargeting pixels.
  • We do not use any analytics services beyond those listed above.
  • Our payment processor does not set cookies on our domain — payment is handled on a separate checkout page.

3. Similar Technologies

Local Storage

We use browser localStorage for UI preferences. This data stays on your device and is never sent to our servers:

KeyPurpose
Theme preferenceYour dark/light mode preference
Last viewed itemsWhich subscription, export, or API key you last viewed
Layout preferencesPanel sizing and sidebar state

localStorage data contains no personal information — only interface preferences. You can clear it at any time via your browser settings.

Technologies We Do Not Use

  • We do not use browser fingerprinting.
  • We do not use tracking pixels or web beacons.

4. Managing Your Cookie Preferences

Cookie Banner

When you first visit the Service, a cookie banner asks you to accept or reject analytics cookies. Essential cookies are always active and cannot be rejected — they are required for the Service to function.

You can change your cookie preferences at any time via the link in the site footer.

Browser Settings

You can also block or delete cookies through your browser settings. Consult your browser's help documentation for instructions:

Impact of Blocking Cookies

  • Blocking essential cookies will prevent you from logging in and using the Service.
  • Blocking analytics cookies will stop us from collecting usage data about your visit. The Service will continue to function normally.
  • Clearing localStorage will reset your UI preferences (theme, layout, selected items) but will not affect Service functionality.

5. Third-Party Services

The following third parties process data collected via cookies on our behalf:

Although analytics cookies appear as first-party (set on our domain), the data is processed by these third-party services according to their respective privacy policies and our data processing agreements.

For more information about how we share data with these providers, see our Privacy Policy.

6. Changes to This Policy

We may update this Cookie Policy from time to time. The "last updated" date at the top of this page indicates the most recent revision. If we add new cookie categories or new third-party services, we will notify you via a prominent notice on the dashboard.

7. Contact

If you have questions about this Cookie Policy: